iPass Dial Wizard for Macintosh v1.0
System Requirements:
The iPass Dial Wizard for Macintosh requires Open Transport and Open Transport/PPP (OT and
OT/PPP). If you are using another TCP/IP stack or PPP implementation, you will be unable
to use the iPass Dial Wizard. Both OT and OT/PPP can be obtained from Apple check http://www.apple.com/macos/opentransport/
for details.
It is highly recommended that you are running System 7.5.3 or newer to support OT and
OT/PPP. Please check the Apple web site listed above in order to determine the exact
requirements for your specific system.
To determine your System Software version, go to the Finder, select "About this
Macintosh
" or "About this Computer..." from the Apple () menu.
The dialog will tell you what version of System Software you are running.
You can look in your Control Panels folder to see if you are running OT. Your Control
Panels folder is inside your System Folder. If there is a Control Panel called TCP/IP, you
are running OT. If there is a Control Panel called MacTCP, you are running the older
MacTCP and will need to upgrade to OT.
You can determine if you have OT/PPP installed the same way as checking for OT. Check your
Control Panels folder. If there is a control panel called PPP, you have OT/PPP installed.
If not, you will need to install OT/PPP.
To determine the version of OT and OT/PPP you are running, open the TCP/IP control panel
and select "Get Info" from the File menu. The dialog will tell you the version
of OT and the version of OT/PPP that you are running.
Installation Instructions
- Download the iPass Dial Wizard for Macintosh from your ISP's web site.
- The file will download as a binhex file. You can use "Stuffit Expander" to
extract the file into a self-extracting archive. Double-click on this archive and you will
get a folder called iPass Dial Wizard.
- To run the iPass Dial Wizard, you must make sure that the application, the file
"POP Database," and the folder "Scripts" are located in the same
folder. If they are not, delete all the files and extract them again. If the files are
still incomplete, please contact your ISP for assistance.
- Now open the TCP/IP control panel. Make sure that you have changed "Connect
via:" to PPP. Also, make sure that you have provided Domain Name Service (DNS) entry.
If you do not have one, ask your ISP for one. Ensure that the DNS entry that you are given
is accessible from outside any firewalls that might be in place. Please note that the
iPass Dial Wizard does not negotiate DNS settings.
- It is assumed that your modem is properly configured through the Modem Control Panel and
that you were able to make a successful connection to the Internet prior to the Dial
Wizard installation. Now that you have the Dial Wizard installed, please try to make a
connection to a local iPass number to ensure that you are set up successfully. It is much
easier, and less expensive, to get support from your ISP while you are still at home.
- You are now ready to use the iPass Dial Wizard for Macintosh.
Using the iPass Dial Wizard
Brief Instructions
The iPass Dial Wizard is easy to use. Simply run the program from the Dial Wizard folder
and follow the prompts as provided. In no time you will easily be able to connect to the
Internet, with a local phone call, while traveling throughout the world.
Detailed Instructions
- Open the iPass Dial Wizard folder and click on the program icon.
- You will be presented with a window asking you to select a country, region (if
appropriate), and an access point (phone number) within a particular city.
- Highlight the country (and region or city if appropriate) from the pop-up menus, and
click on a phone number.
- Click OK.
- The next window asks you to edit the dial string required for this POP. If you are in a
hotel room, or someplace else that might require a number (like 9) to get an outside line,
enter the number into the dial string. If the number is in the same area code as you are
(which is usually the case), delete the 1 -area code- portion of the phone number.
Remember, you can enter any characters that you would usually put in a modem dial string,
such as a comma (','). Once you are finished editing the dial string, click OK.
- You will now be presented with a window asking you to enter the following information:
- A description or name of this connection
- The phone number to dial (the same as from the previous window, in case you need to make
changes)
- Your user name
- Your password
- Your domain name (your domain name is typically the second part of your e-mail address -
for example, if your e-mail address is theresa@example.net, your domain name is
example.net). Once you have entered this information, click OK, and you should be ready to
dial.
- Select the entry that you wish to use, and click dial. OT/PPP will begin the connection
process, and will display status as it progresses. When it has completed the connection,
the progress window will disappear, and you will be returned to the iPass Dial Wizard.
- When you wish to disconnect, just click the "Hang Up" button in the main
window.
If you need to edit a connection, select it in the main window and click edit. You will
be presented with the familiar window that allows you to change the connection name, the
phone number, your user name, your password, and your domain name.
If you need the memory that is being used by the iPass Dial Wizard, you can always quit
the program after you have established a connection. To hang up, just restart the program
and click "Hang Up."
Troubleshooting
If you have problems, please check the following:
- Your modem is connected and plugged in.
- The phone line is connected to your modem.
- You have selected PPP from the TCP/IP control panel.
- You have enough memory. You should have at least one and a half megabytes (1.5MB) of
free RAM in order to run the iPass Dial Wizard and establish a PPP connection.
- OT/PPP does not correctly negotiate DNS. See the discussion in "Installation
Instructions" for a description of how to address this problem.
If none of these help you to resolve your problem, please contact your ISP for
technical support.